Trevor Sorbie Reviews

Trevor Sorbie has an overall rating of 3.5 based on 27 reviews. Customer feedback on Trevor Sorbie is mixed: Trevor Sorbie reviewers highlight positive aspects like high-quality hair products, excellent customer service, fast shipping, which strongly appeal to individuals seeking premium hair care solutions. However, Trevor Sorbie is often criticized for its higher price point, limited product range.

3.5/5.0

27 reviews

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All Trevor Sorbie Reviews (27)
ramon_Adam94
May 28, 2026
"Still not sure I’d trust ordering from them"
I know the Trevor Sorbie name, so I expected the site to feel a bit more reassuring, but it didn’t. Some of the information felt thin, and when I tried to look into things more, the answers didn’t always seem consistent, which just made me hesitate. Maybe it would’ve been fine, but I wanted clearer details before buying and didn’t really get that. For a well-known brand, I expected a smoother, more confidence-building experience.
JOHNSON
May 23, 2026
"My hair finally looks how I wanted"
I had my hair cut at Trevor Sorbie and I’m so pleased with it. I’m always a bit nervous because I know exactly how much I want taken off, and I hate when stylists get scissor-happy, but they actually listened to me. The cut suits me really well and my hair still sits nicely when I dry it myself at home, which is a big deal for me. It wasn’t cheap, but for how good I feel with it, I’d say it was worth it
MichaelDavis
May 22, 2026
"Refund took a little time, but it was handled well"
My refund took a few days to come through, but the process was straightforward and I didn’t have to keep chasing anyone. I appreciated that the confirmation email clearly showed the amount and the original payment method, so I knew exactly what to expect. Overall, no hassle and it worked out fine.
JulieSuehs_19
May 11, 2026
"Felt really rushed!!"
The consultation felt rushed, and I didn’t feel like they were really listening to what I needed!! I left feeling a bit disappointed
michael1994
April 03, 2026
"I have thick, frizzy hair and this..."
I have thick, frizzy hair and this stuff actually worked really well for me. My hair feels way easier to manage now and not as crazy as before. I’m happy with it honestly...
hello_glenn691
April 03, 2026
"Right on time and such a relief"
I booked through trevorsorbie.com and was seen pretty much exactly on time, which made me so happy. I’d packed my day a bit too tightly, so it was a real relief not to be left sitting around waiting. Everything felt smooth and easy, and it made the whole visit feel much more relaxed than other places I’ve been
carrie-Ramirez
March 31, 2026
"Too pricey for what I ended up with"
I booked through trevorsorbie.com and the whole process was straightforward, no real issues there. I guess I just expected a bit more once I saw the final price…

The haircut itself was fine. Not awful or anything, just nothing that felt especially different or worth the extra money. I’ve had similar cuts elsewhere for less, so… yeah.

The staff were friendly, which I did appreciate, and that’s why I wouldn’t give it the lowest rating. But for me, the value just wasn’t really there.
germanlefebvre7396
March 22, 2026
"Got it sorted quick"
Had a bit of a complaint, but they got it fixed fast. I’m happy enough with it now, so yeah, thanks.
JulieWest
March 18, 2026
"Great support, even though I usually stick with another brand"
I’ll be honest, I normally stick with a different brand out of habit, so I wasn’t totally sure what to expect. I had a small issue with my order, but customer service got it sorted really quickly. The replies were friendly, there was no runaround, and it all felt easy. Definitely makes me more open to ordering from them again.
rose1986
March 17, 2026
"I managed to get an appointment way..."
I managed to get an appointment way quicker than I thought, which was a nice surprise. Booking was straightforward and there were a decent few time slots to choose from. Weekend options were limited though, because apparently everyone wants a life outside work — who knew? Ended up going midweek, but overall I was still happy with it
James.velis
March 12, 2026
"I just ordered some hair products recently..."
I just ordered some hair products recently, and while the products themselves were totally fine, the delivery really put me off. It felt like it took forever to arrive, and the tracking updates barely told me anything useful. Maybe I’m just annoyed because this was my most recent order, but it definitely makes me hesitant to order again anytime soon.
JerryPierre_57
March 10, 2026
"I ordered from Trevor Sorbie and the parcel..."
I ordered from Trevor Sorbie and the parcel arrived in great shape. The bottles were all protected properly, nothing leaking, nothing dented or bashed about, which is always a relief. The box was neat too, easy to open, and there wasn’t a ridiculous amount of packaging everywhere. I know it’s a small thing, but when stuff turns up looking tidy and intact it just makes the whole order feel better. Anyway, really happy with it and I’d definitely order again.
Gladys_mulligan78
February 15, 2026
"Looked great at first, but faded fast"
I was happy with my hair when I first walked out, it looked nice and the shape was good. But after just a couple of washes it basically went back to how it was before, which was disappointing for the price. The staff were fine, but when I reached out about it, the reply felt like one of those copy-paste customer support messages, not really like they cared much about my actual experience. Overall, it just wasn’t worth it for me.
KathleenMedrano
February 11, 2026
"I used Trevor Sorbie after my colour appointment..."
I used Trevor Sorbie after my colour appointment because I wanted some clear aftercare advice, but it felt a bit basic. There was information on there, but I still came away unsure about what shampoo I should be using or what kind of routine would actually help my colour last.

I emailed with a question and did get a reply, but it didn’t really answer what I’d asked. I also expected some kind of follow-up, especially given the price, but nothing came after that. It wasn’t awful, just a bit disappointing when you’re trying to look after an expensive colour properly
Anita_ruiz87
February 05, 2026
"Exactly What I Ordered"
I got exactly what I ordered, exactly what I ordered. Everything was correct and there were no issues at all. Super easy, no problems, no complaints.
hello_yuriko748
January 21, 2026
"Pretty nice feel overall"
I’ve been using it a bit and the texture is nice. It feels good enough to me, and I think most people would probably be happy with it.
william_Sol80
January 14, 2026
"Works, but not as smooth as I expected"
The site does what it needs to do, but I expected it to be a little easier to navigate. Sometimes it takes me longer than it should to find what I’m looking for, so the whole experience feels a bit clunky.
rosecraze8122
January 12, 2026
"Really calm, friendly salon vibe"
I really liked the atmosphere here. The salon felt calm and welcoming, and it wasn’t overly loud or hectic, which I appreciated. The only thing is I kind of wish the waiting area had a bit more space, but it wasn’t a big deal and the overall experience was still really nice.
ALVARADO
January 06, 2026
"Friendly staff , but average overall"
The staff were really nice and made me feel comfortable , which I appreciated . The service was okay and there wasn’t anything especially wrong , but nothing really stood out to me either . Overall , it was just a average visit .
james_Cassidy04
December 30, 2025
"Wish the Prices Were Way Clearer"
I actually liked using the site and getting around was easy, but oh my gosh, the pricing had me second-guessing everything. I just wanted to know what I’d be paying before I booked, instead of feeling like I was solving some tiny financial mystery.

It wasn’t a terrible experience at all, but they really need to show the costs more clearly, especially when different stylists or services might change the price. It would make deciding so much less stressful and way less awkward.

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